A 99.9% Server Uptime
The major benefit of building your very own web hosting system is that you don’t need to be worried about compatibility issues – you configure a given set of software tools in such a way as to work with a defined set of hardware components. The outcome is something a lot more stable and dependable, since there are less possible risks of failure. We’ve built our cloud hosting system atop tried and trusted hardware components plus a seriously customized version of Security–Enhanced Linux in an attempt to create a totally secure home for all your sites.
This is why, with all our Linux web hosting packages plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also set up our own internal network in all our datacenters. Everything is based on world–class hardware components made by Juniper. Furthermore, on every router, we have placed a firewall with an advanced set of rules to help sift all fishy requests.
As a result, in all our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your money at stake, you cannot feel truly safe. That’s why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel happy with our web hosting service or in case you have to use a bit more powerful web hosting solution, like a Linux VPS packages or even a Linux dedicated servers hosting packages – you’ll get your money back in full, with no obscure costs or repayment charges.
24/7 Technical Support
We have conscientiously hand–picked each member of our 24x7 support department so that we can offer the very best tech support that you can get. Each one of our techs has many years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they are at your disposal 24x7x365 – you’ll be able to contact them at any time and they will respond ASAP.
Their average support ticket response time is just 20 minutes, while with other web hosting providers you have to wait around for days. And we also offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be responded to within an hour.