Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Giving high quality support prompt is our high priority, so we support each Linux web hosting packages plan with a one hour ticket resolution guarantee. Once you fill in a ticket or drop a message, our client tech support team will do their best to deliver the most appropriate solution to your case and to provide you with guidance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our team of technicians will be online for you 24x7x365 to respond to all your issues and to address any situation that you may have. You can easily submit a help and support ticket from your Web Hosting Control Panel or send us an e–mail message anytime. In addition, on business days, you can easily ring us or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want help while performing tasks within the Control Panel, it is possible to always press the Help control key and track down your problem in the set of posts that will appear. We have also turned almost all posts into videos. The collection of training videos will load if you click on the Videos press button located in the top right angle.