Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Warranty

  • Our tech help team is working 24x7x365 to handle all your help requests. Every ticket you post to us is going to be solved within no more than sixty minutes. If your issue demands some help from an admin, we’ll address the ticket to the person on shift and will inform you that the case is being resolved.

  • Top quality support service

  • Professional Tech Help And Support Service

  • Our customer support crew will be on shift for you day–and–night to to handle all support inquiry tickets that you send to us. We offer technical help for the applications that are installed in advance on your machine. These include our custom developed Web Hosting Control Panel, the chosen Operating System plus the server management panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Hosting Control Panel that will come 100% free with your virtual server, you’ll discover an insightful Help section, consisting of all you should learn about controlling your websites and software. We have included a wide selection of how to articles and reviews and video tutorials that display the fundamental website managing duties in an understandable fashion.