Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Hosting Control Panel you will find an exhaustive Help Center section offering various help articles and frequently asked questions. They are compiled by our support team of practiced technicians. Simply fill in your question and our clever system will return the most suitable answer.

  • Top quality support service

  • Educational Videos

  • If you’d rather see how a task is achieved or how an issue is fixed, instead of just reading about it, then check out our compilation of step–by–step video tutorials. They cover many different issues and will help you swiftly learn how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 help desk service with a 1–hour ticket response guarantee. A group of experienced support engineers will be at your disposal to attend to all the questions that you might possibly have. During non–peak times, a reply will be supplied within just twenty minutes.